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The book is authored by Gerald J. Langley, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, and Ronald D. Moen. The book is in a hardcover format and has 512 pages. It was published in 2009 by Wiley & Sons, Incorporated, John.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.