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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance by Langley, Gerald J.; Moen, Ronald D.; Nolan, Kevin M. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.