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The Call Center Dictionary: The Complete Guide to Call Center and Customer
- Item No : 167688027723
- Condition : Brand New
- Brand : No brand Info
- Seller : loveourprices2
- Current Bid : US $204.35
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* Item Description
- Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.
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