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GUARANTEED QUALITY
Payment Terms
We accept payment prior to shipping
Domestic: Payment methods accepted:
Illinois buyers pay appropriate sales tax based on county
(Please contact ValueTronics before making payment).
International: Payment methods accepted:
All international buyers must request an invoice via email
from ValueTronics to include shipping costs before finalizing purchase.
Return Policy
Shipping & Handling
Domestic: Varies by listing (Includes
Insurance)
International: Buyer pays all shipping
costs.
Estimated Delivery: We can usually ship orders within
5 business days of payment receipt. If we cannot meet this expectation, you
will be promptly notified. Many items can be shipped on the same day. Contact
us for more information.
Shipping: All items are professionally packed to
arrive undamaged. If a purchase is received in damaged condition, you must
immediately file a claim with the freight carrier and report the same to us.
All packaging materials must be saved for inspection by the carrier
representatives.
Feedback
We pride ourselves on exceptional customer service. With
over 30 years' experience in the industry, we proudly extend that expertise to
our customers. We respond quickly to all comments and concerns with urgency and
professionalism.
We ask that if you have any problems with your purchase,
please try to resolve it with us directly before leaving us a Neutral or Negative rating
on eBay. We have built a sterling reputation based on highly satisfied
customers.
If you do leave us negative feedback before attempting to
resolve the problem with us directly, we reserve the right to deem that as
final resolution to that matter and will not accept a return or issue a refund.