When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
ISBN-13: 9780367336035, 978-0367336035. It illustrates the common features, or service process "DNA," while providing a diverse set of examples to enhance understanding. Service Science. Publisher: Taylor & Francis Ltd, United Kingdom.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.