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    Service Automation: Robots and the Future of Work, Hardcover by Willcocks, Le...

    • Item No : 197251323104
    • Condition : Brand New
    • Brand : No brand Info
    • Seller : superbookdeals1
    • Current Bid : US $29.69

    • * Item Description

    • Service Automation: Robots and the Future of Work, Hardcover by Willcocks, Leslie P.; Lacity, Mary, ISBN 0956414567, ISBN-13 9780956414564, Brand New, Free P&P in the UK This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future technologies.
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