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"Resolving Conflicts at Work: Eight Strategies for Everyone on the Job" by Kenneth Cloke and Joan Goldsmith is a trade paperback book published by Wiley & Sons, Incorporated in 2001. The book focuses on conflict resolution strategies in a work setting, making it a valuable resource for those in human resources, management, and psychology roles. With 272 pages, the book covers topics such as interpersonal relations, communication skills, and mediation techniques, providing practical guidance for resolving conflicts in the workplace effectively. The illustrations and language make the content accessible and engaging for readers interested in improving their conflict resolution skills in a professional setting.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.