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    On Great Service: A Framework for Action by Leonard L. Berry (English) Hardcover

    • Item No : 365734162916
    • Condition : Brand New
    • Brand : No brand Info
    • Seller : the_nile_uk_store
    • Current Bid : US $61.33

    • * Item Description

    • Last weekend, in addition to the wonderful food, I found that the service was particularly good. Then I ordered my lunch at the deli counter, and found when it arrived that I could not carry my tray very well because I was holding my baby son.
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