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    Measure What Matters to Customers: Using Key Predictive Indicators (KPIs) by Ron

    • Item No : 146468285618
    • Condition : Brand New
    • Brand : No brand Info
    • Seller : the_nile
    • Current Bid : US $80.19

    • * Item Description

    • Topics covered include About the Author. 1 The Canary in the Coal Mine. 6 The Gospel of Efficiency. 7 All Learning Starts with Theory. 8 Constructing a Theory. 12 Increasing Knowledge Worker Effectiveness.
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