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Mapping Experiences : A Complete Guide to Creating Value Through Journeys…
- Item No : 277205400542
- Condition : Good
- Brand : No brand Info
- Seller : thaidesigns2009
- Current Bid : US $5.94
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* Item Description
- "Mapping Experiences: A Complete Guide to Creating Value Through Journeys" is a textbook by James Kalbach published by O'Reilly Media in 2016. This guide focuses on creating value through experiences by using journeys, blueprints, and diagrams. It covers various subjects such as consumer behavior, customer relations, user interfaces, decision-making & problem solving, management, and organizational development. The book is a trade paperback format with 379 pages, making it a comprehensive resource for those interested in understanding how to create value through these different elements."
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