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"Managing for Quality and Performance Excellence (with Student Web) by James R. Evans and William M. Lindsay is a comprehensive textbook focused on total quality management, production & operations management, statistics, and quality control. Published by Cengage South-Western in 2010, this hardcover book contains 816 pages of valuable insights and information for students and professionals in technology, engineering, and business fields. With a strong emphasis on quality and performance excellence, this textbook provides a thorough understanding of key principles and practices in managing for quality in various industries." Does not include CD!
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