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The book "Knowledge Management and Communication Systems: Workflow Management, Multimedia" by the University Association Harald H. zimmermann and Volker Schramm from 1998 is a comprehensive introduction to the topic of knowledge management. It covers the optimal organization of work processes and the effective use of multimedia technologies for communication and collaboration in companies. The softcover book was published by the University Press Konstanz and is suitable for managers and professionals who are concerned with improving efficiency and knowledge exchange in their company. F17.
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