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    Foundations of Service Science: A Pragmatic Approach by Harry Katzan, Jr (Englis

    • Item No : 135676722631
    • Condition : Brand New
    • Brand : No brand Info
    • Seller : the_nile
    • Current Bid : US $23.53

    • * Item Description

    • Most of us are users and providers of services. In spit of the predominance of services in modern society, we actually know very little about them — no best practices, no principles, no theories. If you want to have the competitive edge in your personal and professional life, then it's imperative to understand service science.
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