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This book is a must-read for anyone interested in customer experience management. Written by Nihat Tavşan and Can Erdem, it provides valuable insights on how to design, integrate, measure, and lead customer experience in a management context. The book is categorized under "Books & Magazines" and "Books", and is a great resource for those in the field of management. The title of the book, "Customer Experience Management: How to Design, Integrate, Measure and Lead", accurately describes its contents. Its aspects also provide relevant information on the book's topic, which is focused on design. Whether you are a student, a professional, or simply interested in the topic, this book is an excellent addition to your reading list.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.