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    CRM at the Speed of Light : Social CRM Strategies, Tools, and Techniques for ...

    • Item No : 365759758483
    • Condition : Brand New
    • Brand : No brand Info
    • Seller : greatbookprices1
    • Current Bid : US $45.22

    • * Item Description

    • In Part II, he details communication techniques with blogs and podcasts, wikis, social networks, and user communities. Part III shows CRM in practice, with chapters on the collaborative value chain, new models of sales and marketing, and social CRM in the public sector and politics.
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