Business Principles, Practices and Guidelines 2nd Edition

SHIPPING

• We process all orders within 1 business day
  
• SHIPS IN THE USA and International shipping is available via eBay Global Shipping Program
  
• We ship to confirmed address provided by PayPal only.
  
• Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  
• You will receive tracking information (if available) within a day of shipment.
  
• ITEM WILL BE SHIPPED VIA USPS

• Please see return policy on ebay for specific item ( Located at the listing)
• Buyer pays return shipping if item is not defective.
  
• Return must be in 100% brand new unopened condition (sealed original manufacturer packaging or in the same condition as received).
  
• Must contact us to obtain a Return Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement.
  
• Product cannot be returned without a RMA number.
  
• Original shipping and handling fee is non-refundable even on "free shipping" items.

• Please contact us using eBay messages
  
• We always reply to messages promptly

• Our goal is to make every customer 100% satisfied with their order. When you receive your order take a minute to leave us positive feedback at eBay.
  
• Please do not simply leave a neutral/negative feedback if you had an issue with an item. If you are not satisfied, please let us know before leaving feedback. Please send us a message through eBay and let us know how we can earn your satisfaction!
  
• Please know that your positive feedback and 5 star rating on eBay are extremely important to us. The five-star rating system that eBay instituted is also important to the continued success of our business