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Basics of Process Mapping, Paperback by Damelio, Robert, ISBN 1563273764, ISBN-13 9781563273766, Used Good Condition, Free shipping in the US This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.
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