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This book explores the different ways in which human-factors engineering influences organizations' and enterprises' well-being and competitiveness. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17–21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.