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Fitment: 2002 Ford Explorer 2002 Mercury Mountaineer How to Tell if Your Tailgate or Hatch Lift Support Struts Are Bad? Hatch is difficult to open (raise) or close Hatch no longer “pops” open when you release the lock Hatch won’t fully open into its highest position Hatch won’t stay in position or gradually sags and droops Greasy residue on the strut Scraping, squealing, or otherwise odd noises while opening hatch Important! .
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